| Mattel, Inc. |
"When I came to TBD for help, I felt like a deer in headlights. You guys really pulled it off and saved the day. The online system is awesome and our new customer care reps are doing great!"
-- Director of Operations |
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| American Express |
“The TBD Consulting team demonstrated tremendous flexibility and adaptability while they worked with us in a cross functional design team to launch a new technical platform for use in the service center. We were on a tight timeframe with numerous changes in both training curriculum and procedure documentation...TBD met all deadlines and truly exceeded expectations in the quality of service delivered.”
-- SDL Director, Customer Satisfaction"The best part of this training course was that it was task-specific with open discussion and dialogue."
-- Director |
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| Choice Hotels International |
"TBD successfully combines expertise, professionalism and dependability that not only result in a quality product, but puts the client's mind at ease. I will continue to both use and highly recommend TBD."
-- Manager, Technical Publications |
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| Best Western International, Inc. |
"We selected TBD to develop computer based training (CBT) and reference guides for our new reservation and property management systems. We found TBD's approach to CBT development unique. Their instructional designers and programmers worked as a closely knit team to create a highly interactive learning environment based on solid adult learning principles."
-- Director of Member Operations Support |
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| Mesa General Hospital Medical Center |
"TBD addresses performance improvement in the context of the organizational environment. They see employee performance in terms of the whole process. They identified what we needed and then they delivered it!"
-- Chief Operating Officer |
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| The Phoenix Zoo |
"The spectrum of programs provided by TBD is outstanding. They were willing to customize programs to fit our organization. First they learned who we are and then they made the training relevant to our needs. They were open to amending their programs so the outcome would fit the needs of The Phoenix Zoo."
-- Executive Director |
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